Privacy Policy
Last updated: June 2026
1. Who We Are
AppoinText AI ("we", "us", "our") provides custom AI appointment-setting systems for businesses. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our services.
2. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and phone number when you fill out our lead form
- Business name and details shared during the strategy call
- Payment information (processed and stored securely by Stripe — we do not store card details)
- Communication records including emails and call notes
We may also collect usage data automatically, including IP address, browser type, pages visited, and time on site via standard analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Deliver and improve the services you purchased
- Schedule and conduct your strategy call
- Send service-related communications (onboarding, updates, invoices)
- Follow up with you if you submitted a lead form but did not complete a purchase
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. SMS & Text Message Communications
By submitting your phone number on our website, you consent to receive automated text messages from AppoinText AI related to your enquiry or purchase. Message frequency varies. Standard message and data rates may apply. Reply STOP at any time to opt out. Reply HELP for assistance. We comply with all applicable messaging regulations including TCPA.
5. Third-Party Services
We use trusted third-party services to operate our business, including:
- Stripe — secure payment processing
- GoHighLevel — CRM and lead management
- Cloudflare — website hosting and performance
- Calendly / booking tools — strategy call scheduling
Each of these services has their own privacy policy governing how they handle data shared with them.
6. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site.
7. Data Retention
We retain your personal information for as long as necessary to deliver our services and comply with legal obligations. If you request deletion of your data, we will action this within 30 days, except where retention is required by law.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data. To make a request, contact us at hello@appointext.ai. We will respond within 30 days.
9. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions or requests, contact us at hello@appointext.ai.